Placing Orders
Order Placement: Orders can be placed through our website, over the phone, or via email.
Order Confirmation: Upon receiving your order, we will send you a confirmation email with the details of your purchase and an estimated delivery date.
Custom Orders: For custom or bulk orders, please contact our sales team directly to discuss your requirements and receive a personalized quote.
Payment Methods
Accepted Payment Methods: We accept payment via credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
Payment Terms: Payment is required in full at the time of ordering for standard items. For custom or bulk orders, a deposit may be required before production begins, with the balance due upon completion.
Pricing
Price Confirmation: All prices quoted are in $ and are inclusive of applicable taxes.
Price Adjustments: Prices are subject to change without prior notice. However, once an order is confirmed, the price is locked in and will not change.
Shipping & Delivery
Delivery Timeframe: Standard delivery times vary depending on the product and your location. An estimated delivery date will be provided upon order confirmation.
Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of your order. These costs will be clearly outlined before you finalize your purchase.
Returns & Refunds
Return Policy: We accept returns within 30 days of delivery for standard items that are unused and in their original packaging. Custom or personalized items may not be eligible for return unless defective.
Refunds: Refunds will be processed within 7 days of receiving returned merchandise, minus any shipping charges, unless the return is due to a manufacturing defect or an error on our part.
Contact Information
For any questions regarding our Orders & Payment Policy, please contact our customer service team at service@https://www.anoushkawooller.com. We are here to assist you with any inquiries or concerns you may have.